Datenschutzrichtlinie

Privacy policy

This page informs you of our policy regarding the processing of personal data when you use our service at www.costersio.com

1. Responsible for the treatment

2. Types of personal data that are the object of the treatment

3. Security

4. Purpose of the use of the data

5. Legal basis for the treatment of personal data

6. Transfer of personal data to third parties

7. Data protection rights in accordance with the RGPD

8. Conservation of data

9. Privacy of minors

10. Changes to the privacy policy

11. Contact us

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1. Responsible for the treatment

Bodegas Costers del Sió, SL, B25511825, Carretera Balaguer-Agramunt, Km 4.2, 25600, Balaguer (Lleida), 973424062, comunicacio@costersio.com

2. Types of personal data that are the object of the treatment

In order to offer services to www.costersio.com we have to collect, process and use personal data that the client provides during the registration, purchase and subscription process.

Access data:

Access to www.costersio.com is done through your email address and the password number you choose at the time of registration.

During the registration, we will ask you for the following personal details: Name, e-mail, postal address, telephone number, billing information, date of birth and gender. In the event that a person is registered as a legal entity, a company name, postal address, billing information, e-mail, telephone number, name and surname representative will be required.

As a user, you are responsible for the veracity, updating and correction of the data provided and you are committed to keeping them updated.

Usage data:

When accessing any of the services of www.costersio.com, "use data" transmitted through the Internet browser will be stored in protocol files, the so-called "log files server." These are the following:

• IP address (Internet protocol address) of the computer from which the access is made.

• User ID.

• Name of the requested page.

• Date and time of the page request or session.

• "referrer" URL (source URL) from which the user has reached the requested page.

• Amount of data transmitted.

• Notification of whether the request has been successful.

• Session identifier number.

• Number of "session cookies"

• We do not collect confidential data in this case.

Tracking data:

A cookie is a text file that is either temporarily stored in the work memory of the "session cookie" computer, or it is stored on the "permanent cookie" disk. We use the so-called "cookies" to configure it individually and optimize the experience and the client's online time.

You have the possibility to refuse the implementation of cookies. You can consulate how to do it and extend the information about cookies in our cookies policy (link)

3. Security

We deal with maximum security responsibility, putting all the material and human resources at our disposal to protect the data that our customers trust us in the face of any unauthorized access. We have a system of access authorizations and technical protection measures such as SSL encryption and firewalls.

We inform customers that in accordance with the current state of technology, the protection of data in Internet transmissions or electronic storage is not yet fully guaranteed and we can not guarantee absolute security. E-mail messages, in particular, do not imply a secure communication, since they can not be technically excluded the possibility of their "public reading." That's why it is up to the customer to seek the convenience and safety of the data you send over the Internet.

4. Purpose of the use of the data

The essential purpose of Celler Costers del Sió, SL when collecting personal data is to make it possible for the client to use the services of the web portal in a safe, fluid, efficient and personalized way.

The personal data of the client are used for the following purposes:

Offer the company's own services that the client may wish.

Adapt, measure and improve the benefits and contents.

Detect, prevent and solve technical problems.

To notify changes in our service.

Respond to requests for assistance or information to the client.

Solve conflicts and respond to problems.

Commercial, administrative, accounting and tax management of clients.

If you have given us your express consent through the client club form, we will also use your personal information to contact you through newsletters and send you promotional materials and other information that may interest you. You can choose not to receive any of these communications following the cancellation link of the subscription, the instructions provided in any email we send or by contacting us.

We do not use the personal data of the users for purposes other than those expressed in this section without the prior express consent of the client.

5. Legal basis for the processing of personal data according to the general regulation of data protection (GDPR)

In accordance with the General Data Protection Regulations (GDPR), we collect and use personal information with the legitimization of your express consent and in the specific context described in this privacy policy.

6. Transfer of personal data to third parties

We do not make any type of unauthorized use with your data, nor do we deliver it to third parties.

In certain circumstances, we may be required to disclose the personal information of customers if required by law or in response to valid requests from public authorities.

For other cases in which we have to give them, we will ask for your express consent.

For third parties, external service providers that render benefits in the name and at the request of Celler Coster del Sió, SL are not understood here. This group includes, for example, management and administration providers of the web portal, accounting management, fiscal and payment management companies or sending emails or newsletters.

7. Data protection rights in accordance with the general data protection regulations (GDPR)

Our intention is to take the reasonable measures that will allow you to exercise your data protection rights. You have the following rights:

The right of access, rectification, abolition (right to oblivion), right of opposition, right to limitation of treatment, right to data portability and right to challenge individual automated decisions.

Right of access:

You have the right to require at all times that you be informed about your stored data. On the origin of these, the purpose of the store and the recipients to whom they were transmitted.

Right of rectification:

You are entitled at all times to request the rectification of your personal data inaccurate or incomplete.

Right of deletion:

You are entitled at all times to request the deletion of your personal data stored on www.costersio.com.

You have the right to revoke, in whole or in part, the consent to the use of your data. For revocation, you must enter the web and click on the "Login" link in the "My Account" / "Unsubscribe" area. You can also do it by e-mail at cominicacio@costersio.com, as the subject of the "Download of the user account" email.

Opposition law:

You are entitled at all times to oppose the processing of your personal data.

Right to the limitation of treatment:

You have the right to check your personal data stored, in order to limit the treatment in the future. The limitation of the treatment implies that, at the request of the person interested, their personal data will stop being treated.

The right to data portability:

You have the right to receive the personal data you have provided to a person in charge of the treatment in a structured format, commonly used and mechanically readable, and to be transmitted to another person responsible.

Right to challenge individual automated decisions:

We do not take individual automated decisions and, therefore, this right does not apply.

How to exercise these rights:

By sending an email to comunicacio@costersio.com by posting the "Data Protection Rights" email and specifying what right you want to exercise.

By postal mail to Bodegas Costers del Sió, SL, Carretera Balaguer-Agramunt, Km 4.2, 25600, Balaguer (Lleida)

This information is not subject at any cost. The application must have a valid proof of identity rights as a copy of the DNI / NIF.

If you consider that we have not given an appropriate response to your request you can request additional information and file a complaint with a Data Protection Authority or take legal action.

8.Conservation of data

We will preserve your personal data only for as long as necessary for the purposes set forth in this privacy policy. We will preserve and use personal data of clients to the extent necessary to comply with our legal obligations (for example, if we have an obligation to keep data to comply with applicable laws, resolve disputes and enforce our agreements and policies legal).

We will also preserve the use data for purposes of internal analysis. Usage data is generally kept for a shorter period of time, except when these data are used to strengthen security or to improve the functionality of our service.

9. Privacy of minors

Our service is not addressed to children under 18 years of age. Therefore we do not intentionally collect personally identifiable information from anyone under the age of 18. If we have proof that we have collected personal data from minors we will take the corresponding measures to eliminate this information from our servers. If you are a mother, father or guardian and you are aware that your children have provided us with personal information, contact us.

10. Changes in the privacy policy

We will inform you of any change in the privacy policy by posting the changes on this page. The changes are effective at the moment they are published on this page.

We will update the "effective date" at the top of this privacy policy.

11.Contact us

If you have any doubts about this privacy policy, please contact us by email at comunicacio@costersio.com

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Carretera Balaguer-Agramunt KM 4.3
25600 BALAGUER, LLEIDA, SPANIEN
+34 973 424 062

Associacio Vinicola Catalana

DO Costers del Segre logo

 

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© 2015 Costers del Sió. Tots els drets Reservats.
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