Privacy Policy
Esta página te informa de nuestra política relativa a al tratamiento de datos personales cuando utilizas nuestro servicio a www.costersio.com
1. Data controller
2. Types of personal data subject to processing
3. Security
4. Purpose of data use
5. Legal bases for the processing of personal data
6. Transfer of personal data to third parties
7. Data protection rights according to the GDPR
8. Data retention
9. Privacy of minors
10. Changes to the privacy policy
11. Contact us
1. Data controller
Bodegas Costers del Sió, SL, B25511825, Carretera Balaguer-Agramunt, Km 4.2, 25600, Balaguer (Lleida), 973424062, [email protected]
2. Types of personal data subject to processing
Con el fin de ofrecer los servicios a www.costersio.com debemos recoger, procesar y utilizar datos de carácter personal que el cliente aporta durante el proceso de registro, de compra y de suscripción.
Access data:
El acceso a www.costersio.com efectúa a través de tu dirección de correo electrónico y el número de contraseña que elijas en el momento del registro.
During registration we will ask you for the following personal data: Name and surname, email, postal address, telephone number, billing information, date of birth and gender. If the person registering is a legal entity, the company name, postal address, billing information, email, telephone number, name and surname of the representative will be required.
As a user, you are responsible for the veracity, updating and correctness of the data provided and you agree to keep it updated.
Usage data:
When you access any of the Costers de Sión services, the “usage data” transmitted through the Internet browser will be saved in protocol files, the so-called “server log files”. These are the following:
- IP address (Internet Protocol address) of the computer from which the access is made.
- User identifier.
- Name of the requested page.
- Date and time of the page or login request.
- “referrer” URL (origin URL) from which the user reached the requested page.
- Amount of data transmitted.
- Notification of whether the request has been made successfully.
- Session identifier number.
- Number of “session cookies”
- We do not collect sensitive data in this case.
Tracking data:
A cookie is a text file that is either temporarily stored in the computer’s working memory (session cookie) or stored on the hard drive (permanent cookie). We use so-called “cookies” to individually configure and optimize the customer’s experience and time online.
You have the possibility to reject the implementation of cookies. You can see how to do this and more information about cookies in our cookie policy (link)
3.Security
We treat security with the utmost responsibility, putting all the material and human resources at our disposal to protect the data entrusted to us by clients from any unauthorized access. We have an access authorization system and technical protection measures such as SSL encryption and firewalls.
We inform customers that according to the current state of technology, data protection in Internet transmissions or electronic storage is not yet fully guaranteed and we cannot guarantee absolute security. Email messages, in particular, do not constitute secure communication, since the possibility of their “public reading” cannot technically be excluded. It is for this reason that it is up to the client to ensure the convenience and security of the data sent via the Internet.
4. Purpose of data use
The essential purpose of Bodega Costers del Sió, SL when collecting personal data is to make it possible for the client to use the services of the web portal in a secure, fluid, efficient and personalized way.
The client’s personal data are used for the following purposes:
- Offer the company’s own services that the client may want.
- Adapt, measure and improve features and content.
- Detect, prevent and resolve technical problems.
- To notify changes to our service.
- Respond to requests for customer assistance or information.
- Resolve conflicts and respond to problems.
- Commercial, administrative, accounting and tax management of clients.
If you have given us your express consent through the client club form, we will also use your personal data to contact you through newsletters and send you promotional materials and other information that may be of interest to you. You may opt out of receiving any of these communications by following the unsubscribe link, the instructions provided in any email they send, or by contacting us.
We do not use users’ personal data for purposes other than those expressed in this section without the client’s prior express consent.
5. Legal bases for the processing of personal data according to the General Data Protection Regulation (RGDP)
In accordance with the General Data Protection Regulation (GDPR), we collect and use personal information based on your express consent and in the specific context described in this privacy policy.
6. Transfer of personal data to third parties
We do not make any type of unauthorized use with your data, nor do we deliver it to third parties.
In certain circumstances, we may be required to disclose customer personal data if required by law or in response to valid requests by public authorities.
For other cases in which we have to assign them, we will ask for your express consent.
Third parties do not mean external service providers that provide services in the name and on behalf of Bodega Coster del Sió, SL. This group includes, for example, providers of web portal management and administration, accounting and tax management, and payment management companies or companies that send emails or newsletters.
7. Data protection rights according to the general data protection regulation (GDPR)
Our intention is to take reasonable steps to enable you to exercise your data protection rights. You have the following rights:
The right of access, rectification, deletion (right to be forgotten), right to opposition, right to limitation of processing, right to data portability and right to challenge automated individual decisions.
Access right:
You have the right to request at all times to be informed about your stored data. About the origin of these, the purpose of storage and the recipients to whom they have been transmitted.
Right to rectification:
You have the right at any time to request rectification of your inaccurate or incomplete personal data.
Right of deletion:
Tienes derecho en todo momento a solicitar el borrado de los datos personales almacenados en www.costersio.com.
Tienes derecho a revocar total o parcialmente el consentimiento a la utilización de tus datos. Para la revocación hay que entrar en la web y hacer clic en el enlace “Iniciar sesión” en el área “Mi cuenta” / “Darme de baja”. También se puede hacer por correo electrónico a la dirección [email protected] poniendo como asunto del correo “Baja de la cuenta de usuario / a”.
Right to object:
You have the right at any time to object to the processing of your personal data.
Right to limitation of treatment:
You have the right to have your stored personal data marked in order to limit future processing. The limitation of processing implies that, at the request of the interested party, their personal data is no longer processed.
The right to data portability:
You have the right to receive the personal data that you have provided to a controller in a structured, commonly used and machine-readable format, and transmit them to another controller.
Right to challenge automated individual decisions:
We do not make automated individual decisions and, therefore, this right does not apply.
How to exercise these rights:
Enviando un correo electrónico a [email protected] poniendo como asunto del correo “Derechos de protección de datos” y especificando qué derecho quiere ejercer.
By postal mail to Bodega Costers del Sió, SL, Carretera Balaguer-Agramunt, Km 4.2, 25600, Balaguer (Lleida)
This information is not subject to any cost. The request must have legally valid proof of identity such as a copy of the DNI / NIF.
If you consider that we have not responded adequately to your request, you can request additional information and file a claim with a Data Protection Authority or take legal action.
8. Data retention
We will retain personal data only for as long as necessary for the purposes set out in this privacy policy. We will retain and use customer personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain data to comply with applicable laws, resolve disputes, and enforce our legal agreements and policies).
We will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen security or to improve the functionality of our service.
9. Privacy of minors
Our service is not directed to minors under 18 years of age. Therefore we do not knowingly collect personally identifiable information from anyone under 18 years of age. If we become aware that we have collected personal data from minors, we will take appropriate measures to delete this information from our servers. If you are a mother, father or guardian and you are aware that your children have provided us with personal data, contact us.
10. Changes to the privacy policy
We will inform you of any changes to the privacy policy by posting the changes on this page. Changes are effective when posted on this page.
11.Contact us
Si tienes dudas sobre esta política de privacidad de datos contacta con nosotros por correo electrónico a [email protected]
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